Terms and Conditions of Use

1Acceptance of the terms

These Terms and Conditions of Use (the “Terms”) are a legal agreement between you (the “user”) and Jorge Maldonado Borbón, operating under the IndieLob brand (the “developer”), governing your use of the Multipple mobile app (the “app”).

By downloading, installing, opening or using Multipple, you accept these Terms in their entirety. If you do not agree with any part of them, do not use the app and uninstall it.

Multipple is intended for teachers and other adults who assess students. If you use the app as a minor, you must do so with the consent and under the supervision of your parent or legal guardian, who assumes acceptance of these Terms. If you use it on behalf of a school or institution, you represent that you are authorized to do so.

2Who provides the service

• Owner and developer: Jorge Maldonado Borbón, under the trade name IndieLob.
• App: Multipple, for iPhone and iPad, distributed exclusively through Apple’s App Store.
• Contact: support@indielob.com

Multipple is an independent product. It is not affiliated with, sponsored by or endorsed by Apple Inc., or by any school, educational authority or examination body.

3What Multipple is

Multipple is an iPhone and iPad app for creating, printing and automatically grading multiple-choice exams. Its features include, among others:

• Creating exams of 10 to 60 questions with options A to D, with printable answer sheets and question sheets in PDF.
• Grading printed sheets with the device camera, including recognition of the handwritten name and manual review of each answer.
• Groups, students, attendance, a calendar with reminders, academic adjustments, assignments and projects, oral exams, grading sessions and exams by skill.
• A question bank, import from CSV and, on compatible devices, drafting questions with on-device artificial intelligence.
• Statistics, a choice of grading systems, export to CSV and PDF, and backups to your own iCloud Drive.

The app requires iOS 26 or later and is available in 12 languages. Some features depend on the iOS version, the device model or granting permissions such as the camera or notifications.

4License to use

The developer grants you a personal, limited, non-exclusive, non-transferable and revocable license to install and use Multipple on the Apple devices you own or control, in accordance with Apple’s App Store Usage Rules, for your teaching activity, including in a school or institution where you work.

The app is licensed to you, not sold. Apple’s Standard Licensed Application End User License Agreement (EULA) applies together with these Terms. In the event of a conflict between the two, these Terms shall prevail to the extent that they are compatible with Apple’s rules.

5Free plan and lifetime purchase

Multipple is free to download. The free plan includes every feature and allows up to 2 exams and 2 groups at a time. The app shows no ads.

The optional lifetime purchase removes those limits. It is a one-time payment (a non-consumable in-app purchase) that does not renew or generate recurring charges. Multipple has no subscriptions.

• Launch price: US$20 during your first 14 days, counted from when you first obtained the app. Reinstalling it does not restart that period.
• Regular price: US$30 afterwards.

These are reference prices in US dollars; the final price in your currency, including taxes, is the one shown by the App Store in your country and may vary. The purchase is tied to the Apple Account used to make it.

The limits only apply when you create something new: deleting a group frees up room, copies imported into a group do not count, and existing data over the limit (for example, from a restored backup) stays usable.

In future versions the developer may adjust which features belong to each plan, always without taking away what the lifetime purchase unlocks from anyone who made it.

6Payments, refunds and restoring

• Payment is collected by Apple through your Apple Account. The final price and applicable taxes are those shown by the App Store in your country at the time of purchase.
• The developer does not process payments and has no access to your bank or card details.
• Refunds are handled exclusively by Apple in accordance with its policies, at reportaproblem.apple.com; the developer cannot grant, deny or process refunds.
• If you switch devices or reinstall the app, use “Restore Purchases” in the app’s settings to recover your purchase with the same Apple Account.
• Access to the lifetime purchase is verified with the App Store. If Apple reverses, refunds or cancels the transaction, the free plan’s limits may apply again when you create something new.

7Automatic grading and its limits

The app may misread or fail to read an answer, among other cases:

• With faint, erased or partial marks, marks outside the bubble, or two bubbles filled in.
• With poor lighting, heavy shadows, blurry photos, or creased, torn or stained sheets.
• If the sheet was printed at a different scale, cropped, or photocopied in a way that distorts it, or if the corner marks are not visible.
• If the answer key you marked is wrong or does not correspond to the exam you handed out.
• When reading handwritten names, which may be misrecognized or matched to the wrong student.

The app highlights the answers it considers doubtful, but it does not guarantee that it will detect every error. Multipple is not designed or certified for high-stakes standardized testing, admissions, professional certifications or other decisions with legal or similarly significant effects without human review. Grading scales and conversions are provided for convenience and may not match the official rules of your institution or country; checking them is up to you.

8AI-generated questions

On compatible devices with Apple Intelligence turned on, Multipple can draft questions from a text or PDF you provide, using Apple’s on-device model. Those drafts can contain errors, inaccurate facts or more than one valid answer. You must review, edit or discard each one before using it, and you are responsible for the final content of your exams. You must also have the right to use the materials you provide.

9Your students’ data

Multipple lets you record personal data about your students, who are often minors: names, class, age, phone, address and email, their guardians’ names and phone numbers, photos of their answer sheets, answers, grades, attendance and adjustments. The developer does not receive this information. You, or the institution you work for, decide what to record and are responsible for it, as the controllers of that data. In particular, you agree to:

• Comply with the data protection and education rules that apply to you (such as the GDPR, FERPA, COPPA, Mexico’s LFPDPPP, Brazil’s LGPD or Turkey’s KVKK), and with your institution’s policies, including obtaining any consent or authorization they require.
• Record only the data you need, keep your device protected with a passcode, and delete what you no longer need.
• Take care when sharing exports (CSV or PDF) or storing backups in your iCloud account, because they contain your students’ data.

10Your content and backups

• Your exams, questions, lists and other information belong to you or to whoever holds the rights to them. The developer claims no rights over them and cannot access them.
• You are responsible for having the right to use the questions and materials you enter, import or print.
• Your data is stored on your device. Backups are created in your own iCloud Drive, weekly by default, or whenever you request one; you can turn the automatic ones off. They count against your iCloud storage, and each device keeps its 3 most recent automatic copies. They depend on your iCloud account working and on having enough space, and the developer cannot access or recover them.
• The developer keeps no copies. It cannot recover data lost through deletion, device failure, uninstallation, or the absence or failure of a backup. Keep your own copies of anything important.

11Apple and third-party services

Multipple relies on Apple services (camera, on-device image and text recognition, Apple Intelligence, iCloud Drive, notifications, printing, sharing and App Store purchases). Their availability, operation and terms depend on Apple and are beyond the developer’s control. Printers, spreadsheets and other apps you share files with are governed by their own terms.

12Prohibited uses

By using Multipple, you agree not to:

• Decompile, disassemble, reverse engineer or attempt to extract the app’s source code, except to the extent expressly permitted by applicable law.
• Copy, modify, translate, sell, rent, sublicense or redistribute the app or its content.
• Circumvent, disable or tamper with the purchase and verification mechanisms or the limits of the free plan.
• Use the app for any unlawful or fraudulent purpose, to alter grades deceptively, or to process personal data without a legal basis to do so.
• Use the app in an automated or abusive way that interferes with its normal operation.
• Remove or alter intellectual property notices, trademarks or logos.

13Intellectual property and trademarks

The app, its code, its design and interface, its text, icons, animations, the design of its answer sheets, the Multipple name, the IndieLob brand and their logos are the property of Jorge Maldonado Borbón and are protected by intellectual and industrial property laws. You may print and photocopy the sheets the app generates for your own exams.

Apple, iPhone, iPad, iCloud, Apple Intelligence and App Store are trademarks of Apple Inc. These Terms do not transfer to you any ownership rights in the app beyond the license to use described in section 4.

14Privacy

The handling of information is described in the Privacy Policy, which forms an integral part of these Terms. In short: there are no accounts, no advertising, no analytics, no tracking and no developer servers; photos are analyzed on your device and your data only leaves it through your own iCloud backups or what you choose to share.

15Availability and changes to the app

• The developer may update, modify, add or remove features, and release new versions that fix bugs or improve performance.
• You may need to update the app or the operating system for it to keep working properly. Older versions may stop being supported.
• Apple may change or restrict the system features Multipple relies on; in that case, some features could change or stop being available.
• The developer may stop distributing the app. An app you have already installed will keep working for as long as your device allows, but may not receive further updates.
• Support is provided, to the extent reasonable, through the contact email and the website’s form. Apple has no obligation whatsoever to provide support for the app.

16Disclaimer of warranties

The app is provided “as is” and “as available”. To the maximum extent permitted by applicable law, the developer disclaims all express or implied warranties, including those of merchantability, fitness for a particular purpose, accuracy and non-infringement.

The developer does not warrant that the app will operate uninterrupted or error-free, that it will be compatible with all devices and configurations, that it will read every sheet correctly, that AI-generated content will be accurate, that notifications will always arrive on time or that backups will always complete.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits the rights that mandatory consumer protection law grants you.

17Limitation of liability

To the maximum extent permitted by law, the developer shall not be liable for any indirect, incidental, special, punitive or consequential damages, or for any loss of profits, revenue, data or opportunities, arising from the use of or inability to use Multipple.

In particular, and without limiting the foregoing, the developer is not liable for: incorrect grades or their consequences for students, teachers or institutions; errors in AI-generated questions; lost or incomplete data or backups; alerts that did not arrive; or your failure to comply with the data protection rules that apply to you.

The developer’s total aggregate liability for any claim related to the app is limited to the amount you actually paid for the lifetime purchase in the twelve months preceding the event giving rise to the claim or, if you made no purchase, to zero.

These limitations do not exclude liability that cannot be excluded by law, such as for willful misconduct or personal injury caused by gross negligence.

18Apple-specific terms

These Terms are entered into between you and the developer, not with Apple Inc. Accordingly:

• Apple is not responsible for the app or its content, and has no obligation to provide any maintenance or support services for it.
• If the app fails to conform to any applicable warranty, you may notify Apple, which may refund the purchase price where applicable. Beyond that, and to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever.
• The developer, not Apple, is responsible for addressing any claims relating to the app: product liability, failure to meet legal requirements, or data protection and consumer protection claims.
• The developer, not Apple, is responsible for investigating and resolving any third-party intellectual property infringement claim relating to the app.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on any list of restricted parties, in accordance with applicable export control laws.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance of them, Apple will have the right to enforce them against you.

19Termination

You may terminate these Terms at any time by uninstalling the app. Uninstalling it deletes its local data from the device, but not the backups in your iCloud Drive. The developer may suspend or revoke the license if you materially breach these Terms, in particular section 12.

Upon termination of the license, you must stop using the app and remove it from your devices. The sections on intellectual property, disclaimer of warranties, limitation of liability and governing law shall survive termination.

20Governing law and dispute resolution

These Terms are governed by the laws of the United Mexican States and, where applicable, those of the State of Durango, excluding their conflict-of-laws rules. For any dispute, the parties expressly submit to the competent courts of the city of Durango, Durango, Mexico, without prejudice to the non-waivable rights that consumer protection law grants you in your place of habitual residence, including the option of bringing proceedings before the courts where you live.

If any provision of these Terms is held to be void or unenforceable, the remainder shall continue in full force and effect.

21Changes to the terms

The developer may update these Terms to reflect changes to the app or to applicable law. The version in force will always be the one published on this page, together with its effective date. If the change is substantial, you will be notified within the app itself or in the App Store release notes. Continuing to use Multipple after the effective date constitutes acceptance of the updated Terms; if you do not accept them, uninstall the app.

22Language and precedence clause

The Spanish version of these Terms and Conditions of Use is the only official and legally binding version. The versions available in other languages — English, French, Italian, Brazilian Portuguese, European Portuguese, German, Turkish, Simplified Chinese, Dutch, Japanese and Arabic — are published solely for informational purposes and as a courtesy, to make them easier to understand, and have no legal force in themselves.

In the event of any discrepancy, contradiction, ambiguity, translation error or omission, or conflict of interpretation between the Spanish version and any of its translations, the Spanish version shall always prevail in its entirety and shall govern for all legal purposes.

23Contact

For questions, support or legal matters regarding these Terms: